Pricing · Engagement

Senior Customer Success leadership. On your terms.

Begin with a focused audit, then continue with fractional Customer Success leadership — without the commitment and overhead of a full-time hire.

01

Revenue Retention Audit

The place to start. A focused, fixed-scope review of where revenue is at risk — and where it can grow.

Fixed fee · Starting price on request

  • Customer base & health review
  • Renewal exposure assessment
  • Engagement model review
  • Expansion opportunity mapping
  • Executive roadmap: where to focus first
Start with an audit
02

Fractional Customer Success

Ongoing senior Customer Success leadership, scoped to your stage, team and customer base.

Custom monthly engagement

  • Implementing the audit roadmap
  • Customer Success strategy & leadership
  • QBR, renewal & expansion programs
  • CS process development & executive reporting
Discuss an engagement

Every engagement is scoped to your business. Fees are shared during an initial conversation.

Not sure where to begin?

Start with a conversation about your customers.

Book a Strategy Call